Game causes PC to crash

[Nicole-1893]

System crashes are an issue that falls beyond the forum support.

You can try the steps here:

Blue Screen Crashes in Blizzard Games

More info about why they aren’t supported here:

Crashing Constantly with Blue Screens of Death

This is misleading, so let me explain why this is our stance on Bluescreens and all the help that Customer Support will provide for them. A Blue Screen of Death is a windows-level error which happens due to instability at a critical software or hardware level which is protected by Windows. Typically it occurs at the kernel level. Very few programs get direct access to this level of the operating system. Those types of programs are Windows itself, drivers, and some security programs. A kernel e…