"Failed to enter game, this character is already in a game on the server"

Bug Report
4412

Just FYI, we are losing progress when we finally get access to our character again… This happened to me right after beating Baal and going into the portal to complete the act. When I was finally able to get back in I lost the last couple hours of progress, missing Halls of Pain WP, the set item drop from Baal, and of course unable to access nightmare mode. Guess I have to do it all over again…

4413

Stuck 4:30 PST Sage#1789

4414

Battle Tag: punkkiller#1151
Character: LaRana
Region: NA
Platform: PC
Normal

4415

terra
havic #1548
US EAST
~8:45 pm
Windows 10

4416

Battle Tag: Silentscope#1486
Character: Scope
Region: Americas
Platform: PC
Time: 5:00 PM

4417

Battle Tag: Pmaster#1590
Character: TryatomicDin
Region: Americas
Platform: PC
Time: 7:39 PM CST

4418

Battle Tag: JC#11555
Character: All characters
Region: NA
Platform: PC
Softcore
Timezone: EST
Time: 8:47PM

This is the third instance of being locked out in the last 24 hrs.

4419

Battle Tag: Behlog#1898
Character: All characters
Region: NA
Platform: PC
Softcore

I have had this happen multiple times already, come onnnnnn plzzzzzz!!!

4420

Battle Tag: RickJoueQc#1599
Character: All characters
Region: NA
Platform: PC
Softcore

4421

Battletag: wonton#1273
Character: Poosie
Server: US
Platform: PC

Char is stuck in game

4422

Battletag: Shredder#1147
Region: Americas
Platform: PC

4423

Battletag: Zorak#1148
Character: SaucySorc
Region: US
Platform: PC

9/26 18:13:56.741 [D2BackendServices/4] [<>:0]: D2BackendServices: error: 13 Error Source: 13 Error Value: 13 String: Failed to enter game. This character is already in a game on the server. Please try again.

4425

I just received
“Failed to enter the game. This character is already in a game on the server. Please try again.” I cycled all my characters, restarted the blizzard client and still got the issue.

https://i.imgur.com/zRi4Qop.png
1 Like
4426

I got back in for about an hour, saved and exited normally. For once didn’t crash and got the bug that says I’m still logged in. Originally I thought it only happened because I crashed out.

4427

Battle Tag: Artillery#1576
Character: Adidas
Region: NA
Platform: PC
Hardcore

Been “Stuck in game” for 2hours or so now. Not sure whats going on please send help

4428

Battle Tag: Torombolo#1442
Character: Torombolo
Region: North America
Platform: PC

I have been stuck for hours now, ive tried all that i can think off, any help is appreciated thanks.

4429

Battle Tag: Harrogath#1180
Character: All characters
Region: Americas
Platform: PC
Softcore

4430

Battle Tag: Softelfor#1170
Character: All characters
Region: NA
PC

It sucks was ok and now can’t play! :rage:

4431

Battle Tag: Warzone#1359
Character: Cattie-Brie
Region: Americas
Platform: PC
Softcore

4432

Someone said try changing the server to Europe and then back. I personally went into my saved games folder and found the d2 resurrected files and just moved the MA0 file out of the folder and that fixed it. I think you will lose some progress though