Entire Online Roster Gone

So I had about 10 online characters, of which a lvl 40-something Paladin is my main. I was playing offline yesterday (October 10, around 3am MST) when the game crashed, but everything looked fine when I restarted the game. However, just now (October 11, 2am MST) when I started up the game I noticed that my online characters were missing, as in, ALL OF THEM.

I tried rebooting the game, rebooting Blizzard launcher, rebooting my computer, nothing, characters still not there. I tried creating a new online character and the game won’t let me, keeps telling me to “try again later”.

Also I’ve noticed that it takes a good 2-3 minutes after I clicked on the “Diablo II: Resurrected -Press Any Key-” page to load the character roster. It also takes around the same amount of time for the character roster to load after I end a game session. What in Anu’s good name is going on and did Ghom eat all my characters, gear and all?

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Well some chance you get them all back with a rollback or something. However lots of others have lost many of their mains… Sorry if that happened to you. Here is what blizzard told me about bug related missing items/characters.