D2R does not launch (NVSDK_NGX_D3D12_Init failed?)

I was able to play D2R for very short period after the release, but at certain point it stopped working properly. I tried to post here but without any success, I gave up. I would like to give another shot.

The behavior changes with different updates. Sometimes, I was able to run at least the initial animation with immediate crash after that. Now, it’s not launching at all. I vaguely remember that I was getting the D3D init error (NVSDK_NGX_D3D12_Init failed), but now blz-log.txt is empty. As I know, I don’t use any ‘nahimic’ software as suggested in the following link: ERROR: NVSDK_NGX_D3D12_Init failed - #11 by Kaldraydis

Here is a snippet from dxdiag:


System Information

  Time of this report: 3/25/2023, 06:56:57
         Machine name: DESKTOP-M7RE4GA
           Machine Id: {9A8DEDD4-6C1B-4335-966F-A2512C34E961}
     Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
             Language: English (Regional Setting: English)
  System Manufacturer: System manufacturer
         System Model: System Product Name
                 BIOS: 4021 (type: UEFI)
            Processor: AMD Eng Sample: 100-000000059-37_46/35_N        (32 CPUs), ~3.5GHz
               Memory: 32768MB RAM
  Available OS Memory: 32678MB RAM
            Page File: 11456MB used, 26085MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 144 DPI (150 percent)
   System DPI Setting: 144 DPI (150 percent)
      DWM DPI Scaling: UnKnown
             Miracast: Available, no HDCP

Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode


DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


Display Devices

       Card name: NVIDIA GeForce GTX 1080
    Manufacturer: NVIDIA
       Chip type: NVIDIA GeForce GTX 1080
        DAC type: Integrated RAMDAC
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_10DE&DEV_1B80&SUBSYS_1B8010DE&REV_A1
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 24411 MB
Dedicated Memory: 8072 MB
Shared Memory: 16339 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.680664,0.311523), Green(0.267578,0.663086), Blue(0.150391,0.048828), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.354600, Max Luminance = 343.748291, MaxFullFrameLuminance = 343.748291
Monitor Name: Generic PnP Monitor
Monitor Model: LG HDR 4K
Monitor Id: GSM7750
Native Mode: 3840 x 2160(p) (59.997Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispui.inf_amd64_000f86e5c44a64a3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispui.inf_amd64_000f86e5c44a64a3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispui.inf_amd64_000f86e5c44a64a3\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispui.inf_amd64_000f86e5c44a64a3\nvldumdx.dll
Driver File Version: 31.00.0015.2741 (English)
Driver Version: 31.0.15.2741
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:True Enabled:False
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 11/30/2022 9:00:00 AM, 773152 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71E3E-58C0-11CF-DB79-8F3B0EC2D235}
Vendor ID: 0x10DE
Device ID: 0x1B80
SubSys ID: 0x1B8010DE
Revision ID: 0x00A1
Driver Strong Name: oem47.inf:0f066de361856a84:Section024:31.0.15.2741:pci\ven_10de&dev_1b80
Rank Of Driver: 00CF2001
Video Accel:
DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeMPEG2_VLD {6F3EC719-3735-42CC-8063-65CC3CB36616} DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD {32FCFE3F-DE46-4A49-861B-AC71110649D5} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 {20BB8B0A-97AA-4571-8E99-64E60606C1A6} {15DF9B21-06C4-47F1-841E-A67C97D7F312} DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {9947EC6F-689B-11DC-A320-0019DBBC4184} {33FCFE41-DE46-4A49-861B-AC71110649D5} DXVA2_ModeVP9_VLD_Profile0 {6AFFD11E-1D96-42B1-A215-93A31F09A53D} {914C84A3-4078-4FA9-984C-E2F262CB5C9C}
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported


Sound Devices

        Description: Digital Audio (S/PDIF) (2- High Definition Audio Device)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0B00&SUBSYS_10438797&REV_1000
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: HdAudio.sys
Driver Version: 10.0.19041.264 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 5/9/2020 9:00:00 AM, 430080 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: LG HDR 4K (2- NVIDIA High Definition Audio)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0083&SUBSYS_10DE1B80&REV_1001
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: nvhda64v.sys
Driver Version: 1.3.39.16 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 7/18/2022 9:00:00 AM, 129000 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

So Nahimic is just one of a number of different programs that when experiencing issues can affect various games/services. Anything that can take control of hardware can do this. The dxdiag you provided didn’t include any errors and it wont tell us what programs are running on the system. However I did notice the GPU drivers are significantly out of date.

Try updating them either through Geforce Experience or by this direct link: Geforce Driver Results | NVIDIA (desktop) or Geforce Driver Results | NVIDIA (notebook)

Also check any other drivers for audio, network or motherboard from the maker of that hardware.

If you can post the error section from your dxdiag txt file that may also help us figure out the source of the conflict.

I updated the driver, but it didn’t help.

Here is the error section:


Diagnostics

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

+++ WER1 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

+++ WER2 +++:
Fault bucket 125730739576, type 5
Event Name: PerfWatsonVS12Data
Response: Not available
Cab Id: 0

Problem signature:
P1: PerfWatsonTcdb
P2: 0
P3: 0
P4: 0
P5: 0
P6:
P7:
P8:
P9:
P10:

+++ WER3 +++:
Fault bucket 125730739576, type 5
Event Name: PerfWatsonVS12Data
Response: Not available
Cab Id: 0

Problem signature:
P1: PerfWatsonTcdb
P2: 0
P3: 0
P4: 0
P5: 0
P6:
P7:
P8:
P9:
P10:

+++ WER4 +++:
Fault bucket 1673012503041419246, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: POWERPNT.EXE
P2: 16.0.16130.20306
P3: 10.0.19045.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

+++ WER5 +++:
Fault bucket 125730739576, type 5
Event Name: PerfWatsonVS12Data
Response: Not available
Cab Id: 0

Problem signature:
P1: PerfWatsonTcdb
P2: 0
P3: 0
P4: 0
P5: 0
P6:
P7:
P8:
P9:
P10:

+++ WER6 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

+++ WER7 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

+++ WER8 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

+++ WER9 +++:
Fault bucket 1309139293486413491, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: D2R.exe
P2: 1.5.7554.0
P3: 63e2e6e5
P4: StackHash_773e
P5: 0.0.0.0
P6: 00000000
P7: PCH_84_FROM_unknown+0x0000000000000000
P8: c0000005
P9: 0000000000000008
P10:

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