AVX Issues / Game Launches, then Crashes on Older Processors (CPU)

Technical Support
6521

cual parche?hola disculpa cual parche? y donde lo encuentro, ahi t paso los detalles de mi pc

6522

por fin puedo jugar con mi gt 710 2 g de ram y mi procesador amd phenom ii x6 y 10 g de ram jejejejjeje
gracias blizz tarde pero gracias ya puedo jugar

6523

open a ticket and include a DXdiag report

6524
Nombre del dispositivo PC
Procesador Intel(R) Coreā„¢ i7-9700 CPU @ 3.00GHz 3.00 GHz
RAM instalada 16,0 GB (15,9 GB utilizable)
Id. del dispositivo 7A74805A-2D40-4C69-B3B4-39CF8AF9F10D
Id. del producto 00330-80000-00000-AA257
Tipo de sistema Sistema operativo de 64 bits, procesador x64
LƔpiz y entrada tƔctil La entrada tƔctil o manuscrita no estƔ disponible para esta pantalla
6525

estos son los detalles de mi pc. ahi lo desistale y lo estoy volviendo a instalar, pero me podrian decir que parche?

6526

Iā€™m sorry I donā€™t understand your language.

6527

Just tested it and it now runs, I played about 10 mins without issues.
It took a minute to load from the first logo until the press any key screen where it was just playing music on a black screen with a cursor and the d2r logo at the right bottom.

I have an i7 875 K with 8Gb ram and RX470 8gb videocard. Goes well so far.

I did cap the framerate to 120 fps before starting a game just to be on the safe sideā€¦

6528

I did yesterday but its gone unanswered :confused:

6529

A separate forum post or a ticket like HardDrive mentioned. DxDiag and Msinfo (msinfo only if on a ticket) along with any error codes will be helpful.

Ticket replies may still take a bit. The launch was basically a flood gate opening and the queue went up by quite a bit. Really though itā€™s the best place to have someone look into the issue on a 1 on 1 basis.

6530

yeah they are not super quickā€¦ I know it sucks.

6531

ahi lo estoy volviendo a instalar a ver q ondaā€¦

6532

Strange on my Samsung A9 ultrabook 4core AMD it starts and the loading screen : ā€˜ā€™ press any key to beginā€™ā€™ and when I press a key a message comes up:ā€™ ā€˜you have not been online the last 30 days. Please start the game while online to check for any login agreementā€™ ā€™ what does this mean dear blue post officer??

6533

Buzzing it now works on my i7 860 gtx760 :slight_smile: thanks blizzard :slightly_smiling_face: :+1:

1 Like
6534

Working on my old Phenon! Thanks for the effort to fix it Blizzard!

1 Like
6535

10 more minutes from my birthday 5th of October.
Thank you!

Cheers.

1 Like
6536

Still haveing issues
I7 4960x Processers

6537

a los que le funciona actualizaron o hicieron algo? x favor diganme

6538

Working perfectly with my i7 970 ā€¦. Thanks
Hope avx will not require for diablo 4

1 Like
6539

i5 - 650 @ 3.2
GeForce GT 1030
8gb ram
directx12

Should it run on this setup?

6540

Re-installing fixed it - thanks folks !