All Online characters deleted again... just return our money

I have had an issue where my online characters are deleted at random. I was playing last night and now both my druid and paladin are gone when I log in this morning. I am sorry to see this wonderful company I have loved for more than 25 years go out like this. your games are bug ridden trash piles now and you cant even re-skin a beautiful game like D2 and make it work. I would like a refund since I cannot use your Diablo 2 Resurrected product. I am unable to save progress with my characters and feel this product doesn’t do what it says it does. Please return my money, Id rather not support your company anymore.

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small indie company is trash, cant even make 20 year old game that they didnt remaster work lmao

I too, logged on this morning to find my character list empty of all my characters. I had just restarted my computer due to a disconnect on battle net while playing D2r. Any help would be greatly appreciated blizzard!!

blizzard choses what to do and its not first time

Logged into D2R today, and all characters are gone, both offline, and I believe the online ones as well, but I cannot connect to the Battlenet server even to confirm that, even though all my internet connection is fine. There is only one feeling that encompasses this whole situation.
DISAPOINTED!!!

Yeah… I asked for a refund… They said nupe… Cause I played… But I was upset cause I played and all my progress was deleted!! I won’t play till ladder season 1… I hope they fix it…
They won’t refund or return any char/items… Here is what they told me.