Hi, I have the game on pc and also switch. I have the account linked for cross progression. I was playing on my switch when I went afk and had to wake my switch from sleep mode. It had to reconnect to the battle net servers and now all of my characters are gone. I tried switching from off-line to online, relaunching, restarting and also tried disconnecting the account link and then re linking my switch and my characters are still gone. I haven’t checked on PC yet, but I really hope I haven’t lost them there too!
I was hoping it was a quick fix and now I see there’s hundreds of others in the same boat as me and now I’m worried. I feel like I should have never started using the cross progression if my chars are going to be gone from pc too :’(
Please find a fix devs or a way to restore our characters