Welcome to the BlizzCon Pass Linking forum! This forum is here to provide in-person BlizzCon attendees to post about any problems they may have encountered during the Pass linking process so that we can collect examples for our website engineers and assist with troubleshooting.
Topics or Posts which are not about BlizzCon Pass linking errors are subject to removal by the moderation team.
Communities are the best when participants treat their fellow posters with respect and courtesy, so please read the forum Code of Conduct before posting.
Important Reminders:
Pass Linking
- Log in with your Battle.net Account at BlizzCon.com
- Locate the Serial Number on your BlizzCon Pass in your Tixr Digital Wallet (for help locating, visit the Tixr Support Website)
- Use the Serial Number on your BlizzCon Pass and the Email Address associated with your Tixr account to link the BlizzCon Pass to your Battle.net Account
NOTE: You cannot link a Charity Night Add-on or Darkmoon Faire Add-on to your Battle.net Account. If you receive an error, double check and make sure that you are using the serial number from your BlizzCon Pass and not an add-on. If you’re unsure which item is your Pass, visit the Tixr Support Website for help locating it.
Troubleshooting
- Double check that the email you enter into the form on BlizzCon.com matches your Tixr email exactly.
- Double check that the BlizzCon Pass Serial ID matches exactly what is displayed on Tixr. Confirm there are no character mismatches (example: 4 may look like A, or 1 may look like l, B may look like 8).
Note for Apple & iOS users
If you created/sign into your Tixr Account using your Apple ID and you have the ‘Hide My Email’ feature enabled, then your Tixr Account may be using a randomized private email address. Learn more about that here, including how to update your email and unlink your Apple account:Troubleshooting Apple's Hide My Email on Tixr | Tixr Knowledge Base
If you’re encountering an error when trying to link your Pass because of this feature and you wish to keep it enabled then please use the alternate Linking option of using your Tixr Order ID.
This will be presented as an alterative if you are unsuccessful linking with your Email Address and Serial Number.
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Reporting Errors on the Forums
If you encounter an error, please include in your report:
- The error you received when attempting to link your BlizzCon Pass
- The type of Pass you’re attempting to link (Early Bird, Standard). Please note that Add-ons cannot be linked to your Battle.net Account
- Are you the original purchaser of this Pass or did you receive the Pass from a Transfer or Resale?
- Any additional troubleshooting you’ve attempted: Trying different browsers, manually typing your Tixr email instead of auto-filling the form, etc…
Search
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