- Ticket Number: US103622593
I have been mass reported once again for offering trade services in the general DM chat.
My ticket has been up six days now with no response; I’m simply here to try and see what is going on or to try and boost the chances of it getting resolved
Thanks!
I am sorry but you won’t get an insight into your ticket here. This forum is for very old legacy Blizzard games like Diablo 2 (2000).
The WoW Customer Support forum serves as an Information Desk to help people navigate the ticket and support system, explain policies, and explain account services.
There are no GMs there but staff may be able to check your status to be sure it is in the right queue, or let you know how long the queue is right now. I think appeals is sitting around a week. You may also find others helpful in general advice about how to avoid chat penalties.
Also keep in mind, that advertising in the wrong chat channel can be considered spam and the GMs will issue a chat infraction for it if you annoy realm mates enough.
Oh, and “mass reports” can, at most, get an account temp Squelched pending GM review. It can’t get it Silenced or Suspended without a GM agreeing the account violated the rules. If you post on the CS forum beware people will explain that to you because it is a common misconception.
My last two bans were also mass reported, advertising in the trade channel is all I did, 14 day bans, both appealed within a day.
So with your logic, a GM signed off on two mass report bans only to get appealed the next day.
Sad