Update failed - Error Code: BLZBNTAGT00000960

Desktop App Tech Support
8

Same here. Nothing is working. I don’t have the time for this. Blizzard, fix this now.

2 Likes
9

If anyone is from Canada and has rogers try using a VPN, to anywhere even your same province, this fixed my issue, which was not even letting me re install the battle.net app, this also fixed many other issues, like interruptions, discord pics not loading, seems like a lingering ROGERS issue.

10

I was having the same issue a few hours ago. I ran a windows update and installed the cumulative update, after the restart it’s working just fine. KB5014668 is the update for windows 11

2 Likes
11

Même problème pour wow classic bc

12

BLZBNTAGT00000960 i try everything

1 Like
13

Same issue, I was also unable to uninstall the APP so I had to follow

Now with it removed I am trying to install it again and stuck at downloading files from the app, also tried running the installer as admin but it cannot pull the files it seems.

14

Same issue, please fix blizzard.

1 Like
15

Hi, I am facing error BLZBNTAGT00000960
Help me please
A few days ago, this problem did not exist for me at all!

7 Likes
16

Same issue here. Warzone will not update, repeatedly throws this error

1 Like
17

Same problem here. Multiplayer works, warzone not so much

1 Like
18

Same, please fix blizzard.

19

FYI: No solution as of yet… (no blue response either for that matter)

1 Like
20

Hi there friends,

I know that this error is not a fun thing to deal with and hope we can get each of you back in. This error happens from time to time and we have a few threads on this. The most recent one here does have some fixes that help for others, I would check it out and feel free to post back here. Warzone BLZBNTAGT00000960 error won't update - #2 by Joynueer

We only want to get you in and playing. I hope that thread helps. :slight_smile:

/Nathardrick

1 Like
21

Just fyi - some people including myself are not able to load battle nor warzone normally. However, when using a VPN, both work. For whatever that’s worth. I’m in Palo Alto, CA. Perhaps certain ISP’s are blocking battlenet/warzone?

22

Found this on another thread and it worked for me.

just go to your task manager and close out both battle.net update agents in the background process, than try updating call of duty again

40 Likes
23

this absolutely fixed it 10 thumbs up

24

Thank you! This needs to be pinned at the top. You deserve an iron cross!

25

I’m having this same exact issue!!!

26

Same! Anyone knows when it will be fixed?

27

This will prob never get fixed