I was moved to Kazakhstan.
I’ve provided proof of residence from Kazakhstan, and support kindly changed my region from Russia to Kazakhstan.
Mostly I did it because I’m interested in returning to WoW.
I’ve heard about Return to WoW and Get Shadowlands Free! — World of Warcraft — Blizzard News this promo and want to use it.
I’ve logged into the BattleNet desktop app and saw this gift. Tried to go - was moved to browser (Google Chrome) https://worldofwarcraft.com/ru-ru/news/23840670?blzcmp=app . Got error 500 there. Changing ru-ru part to en-us - switched me to the same newsletter.
Restarting application doesn’t help to get this gift again or see gift icon near notification icon. Please advise, am I touched by sanctions against russian community, even if im proved that now I’m in a different country with a local payment option?
Questioning support (maybe wrong placement of ticket #EU83143582) - GM sent me here. Says purchase failed “due to not having been eligible for the gift at the time of the promotion.” Please advise.