I cannot tell anyone how frustrated I have been with this company for the past 48 hrs. I bought COD for me and then I bought it for my husband and gifted it to him (he doesn’t have the card info saved on his computer, so it was easiest) Anyway, he told me it was Black Ops 7 that I needed to buy, so I did. After the fact, he said whoops, it was MW4 that we should’ve gotten. I thought-no problem, I’ll just contact them and get a refund…Took forever but finally got a refund for one and mind you, it was automated. NOW, they are telling me that the other COD, has too much playtime or that I’ve already gotten a refund for that game for this account…I’ve not even downloaded the game, first of all, and second, I don’t even see it in my library. No response, no help from a real person, just automated denials-over and over. How does anyone get help here, how is the customer service here complete garbage? I have never in my life. I have gamed for years and dealt with other gaming platforms and NEVER had this much of an issue. I always get to speak to a human and get a fairly quick solution. Has anyone ever taken these guys to court or sued? I have seen waaaay too many people with the same issues. Has anyone had any luck at all, ever? If so, what did you have to do?