I purchased light beacon for the transfiguration part of the package transfiguration of my familiar to Ashes of Al’AR and did not receive it that’s the only reason why I purchased the light beacon package I would like to receive my transfiguration part of the. I purchased it on Tuesday, March 3. I play on an iPhone 17. I play on the chain of honor server. please resolve this issue I am a pay to play Customer. I would like to continue to purchase items as long as I know I will receive what I purchased