when i try to register a phone number it says it’s “invalid”. how? it’s not from a different country. it is a US number, i live in the US and it is REQUIRED in order to play certain games. this either needs to be fixed or removed. how do i get around this issue?
19 Likes
Yah its so annoying and no one is responding
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Конченная техподдежка. У меня такая же проблема. Как ее решить?
2 Likes
I have the same problem and i have looked at forums. NO BLIZZARD SUPPORT EMPLOYEES HELPING. I was looking forward to playing warzone.
13 Likes
I have same problem. I contacted support and they are very unhelpful. I guess they don’t want people to play the game for free anymore.
11 Likes
Yeah, not sure if they don’t want any more free players or what’s going on. Very annoying and the support is non-existent.
7 Likes
apparently you can’t verify with a prepaid number, which is stupid
12 Likes
it is also happening me and I just got a PC and its pretty freaking upsetting to be honest. they are not helping at all and did not give any helpful information on how to fix it.
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yeah it sucks man i try,ed cricket straight talk and boost mobile non of them work its whack like mad players now day use them hope they let pre paid phones work .
3 Likes
BUMP!!! I dont think I should have to switch phones because blizzard says my phone number is invalid. My phone number works with every other platform including my investment accounts… So like. if I can invest with my phone number then I should be able to play a FREE GAME??? I can’t even play MW, it’s troubling. And no i cant get another number, My incoporation is registered to it…
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BUMP!!!
Adding onto this thread because im pissed just like everyone here.
I BEGGED CUSTOMER SUPPORT to flag this to the dev team and he just remained adamant on the fact that its not their issue and they dont have the power to raise the issue. Meanwhile IS ANYONE LOOKING AT THIS FORUM?? You’ve had a massive influx of new users and we’re all turning away because someone didnt update the list of area codes in the backend??? So shameful for a company thats been around for over a decade.
I live in ontario and so far only ONE area code works, when we have over 7 in the region. this is ridiculous, going back to steam, origin, epic games where they dont pull this crap. unacceptable in 2020.
THIS IS A BUG
9 Likes
THIS IS A DUMB MECHANIC GET IT OUT!!! cant play the game that was 120gb to download
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This infuriates me that not only is it a mandatory authentication system, but also that nobody affiliated with this braindead company has the decency to resolve the issue or at least communicate with anyone. Until it’s fixed, I guess I’ll use my time dropping negative reviews
6 Likes
Same problem here, I’m with Freedom Mobile in Ontario. Support has be non-helpful, with the only real suggestion being to get an entirely new phone number. My number works for literally every other SMS Authentication I’ve come across. Even if I got a new number, it would probably still be invalid.
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Yes, I am from Toronto and use Freedom mobile, I have a non-prepaid number and I contacted support because it was telling me that I had an invalid phone number, the guy from support literally told me to buy the game if I want to play Warzone, and didnt help me at all. Worst support ever
7 Likes
We cannot add our phone numbers because they only accept numbers from the primary provider, and not from a third party provider even if it were postpaid!!! So you need to get a pricier phone number just so you play a free game! What is FREE about that?
This is a disgrace from the side of Blizzard! Something should be done! They are using illegal ways to prevent us from playing a FREE game on their platform!!!
We should all let them hear our voice and force them to back off this decision. This is totally unfair and should not be even permitted by a company like Blizzard!!!
8 Likes
I am from canada too and my postpaid didn’t work i just have to buy the game it sucks. I wish it were a different company that was handling this because it’s just ridiculous and if you email them they just say the same thing over and over again.
2 Likes
Same issue here I have cricket wireless had it for over 5 years
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I literally can not add my phone number to this website at all. I use Cricket, I have an Acatel Onyx phone, I live in New Mexico. But my phone number is ALWAYS invalid! I have NO idea what country is associated with my account, and if you TRY to change it you have to provide a legal ID? why would any trans person want to give their dead name to useless staff that cant even fix a problem thats been going on for possibly years? why are they not doing anything? what the hell is going on??? i literally just wanted more bag space in WoW so i can stop selling all my crafting mats but NOO Me living in New mexico is a sin, since i guess my area code is only in the shadow realm??
3 Likes
Looks like it’s still ongoing, worse still is that it affects numbers that were ported from these affected providers.
Whoever thought that limiting it to non-prepaid numbers is an absolute moron, as there is zero way to detect that kind of thing reliably.
Since it’s not information that is publicly disclosed by any company, I know for a fact Rogers doesn’t
5 Likes