I am sorry to tell you this, but Blizzard will not show you the logs detecting third party software/cheating/botting/exploiting. That is information the cheat makers would love to have to help evade detection. It means players also can’t get that info. They just get the category of the infraction.
There have been false positives before, of course. The only option you have is to appeal until they tell you they won’t take any more tickets from you about that particular issue.
If this is for WoW, and you have questions about how to use the Support system, about policies, or about services, feel free to ask on the Customer Support forum. It serves as an information desk. No GMs there, but they can help explain the process.