[EU] Can't login to battle.net desktop app

Desktop App Tech Support
27

Same. Unable to connect. Been waiting for like 5-6 hours, and still nothing

28

Same here. Seems like central Europe as a whole is cut off. Pinging battle.net or eu.battle.net will result in at least half, but mostly all of the packets lost. This has been going on the whole day today.

29

I got disconnected suddenly from the game last night, and haven’t been able to log back, it just times out. Also unable to send a ticket, it gives an error message. Anyone with the same issue?

30

Yepp, there is another thread with the same problem (26 comments now). No official solutions yet :frowning:

31

Hey y’all,

We are investigating connection issues in EU, such as with the ISP Magyar Telekom. In the mean time, try testing another network like a mobile hotspot or free VPN.

32

A post was split to a new topic: SekCRekC - Connection Issue

33

A post was split to a new topic: TheBarbarian - Can’t Login

34

I’m from Canada and getting the same error code… What’s happening???

35

I don’t have that ISP and did you really just suggest to use a mobile hotspot for gaming ? Get this fixed, I can’t login since tuesday ffs.

36

3 posts were split to a new topic: Mexico - Connection Issues to Battle.net / Games

37

Another from Mexico, Blizz please resolve this.

38

Same Issue in New Zealand via Vodafone - Works via a VPN, but not really playable.

Used WinMTR as described in Mexico - Connection Issues to Battle.net / Games

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
RT-AC88U-E0D8 0 354 354 0 0 25 0
118-93-3-254.dsl.dyn.ihug.co.nz 0 354 354 1 26 211 34
No response from host 100 70 0 0 0 0 0
10.200.12.159 0 354 354 128 129 163 129
195.2.7.6 0 354 354 127 128 150 128
xe-5-1-0-xcr1.lax.cw.net 0 354 354 127 128 163 128
ae21-xcr2.ash.cw.net 0 354 354 182 183 207 183
ae0-xcr1.ash.cw.net 0 354 354 182 184 236 183
eqix-dc2.blizzard.com 0 354 354 182 186 248 184
ae1-br01-eqdc2.as57976.net 0 354 354 209 213 319 211
et-0-0-2-br01-eqch2.as57976.net 0 354 354 211 217 388 212
137.221.65.132 0 354 354 211 216 431 211
et-0-0-2-br01-eqla1.as57976.net 0 354 354 211 221 322 216
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
No response from host 100 70 0 0 0 0 0
39

Been experiencing the same thing for almost a week. Here in the PH

40

It’s just me or is There anybody else?
I can’t go online on battle net, can’t play since yesterday.
What should I do?

41

hey there.
yesterday wow classic just disconnected, after it i couldnt log back in, bnet just sayt that im offline, but my net connection is fine, i can use everything exept bnet client and eu.battle. net
the bnet client tells me to go to nydus.battle. net/App/enUS/client/error/BLZBNTBGS80000011?targetRegion=EU&code=2
which also gets timed out
tried to contact EU support but eu.battle. net/support/ also gets timed out
outage. report/battlenet sais that im not alone they recived more than 150+ reports too.

1 Like
42

i have exactly the same issue and the only temporal solution that i found its hotspot from mobile hope to be fixed soon.

1 Like
43

Exactly same problem. I must use 4g mobile connection to get access to those websites and battle.net application.

1 Like
44

A post was split to a new topic: StodgyMeteor - Can’t Connect

45

et-0-0-2-br01-eqla1.as57976.net

Am I right in thinking the problem might be this server? Its a Blizzard server and is the last hop the WinMTR .

Is there anything I can do to avoid this server?

46

Hey all, we continue to investigate issues with Magyar telecom at this time. If you are not in europe, this thread is unrelated to any issues you may be having right now. You should start your own thread.