East and other server

why can i log on only to east and not west europe asia server for 1 month i seen old topics in july and such but they seemed it was fixed back then i had no such same but now im affected like the topic they made months back and the game is d2 lod anyhow what is going on?

Hello:

I didn’t realize it’s been a month… your other topic seemed to indicate your account was restricted.

At this point, my suggestion would be to contact Blizzard Support with a ticket; they will be able to check your account and look into possible connections issues. You can use this link for the ticket: https://us.battle.net/support/en/help/contact/354/ticket

The words in blue are links to additional info, procedures, etc…

Since you’re having issues with 3 of the 4 gateways (I can start games on US East, Europe and Asia, so those servers are up), you may want to include traceroutes (or WinMTR) to the 3 gateways you’re having issues with.

Good luck with this !

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.