Duels changes interrupted my last Duels run, I received a free entry but when I try to start a run, I have to click on “continue” for the last one and then the game freezes.
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me to 
when i try to continue my game the screen freezes
то же самое и у меня!
same, i can see particles, but game freezes
1 Like
Me too did u found solution?
I have the same issue, I’m going to try to contact support today during their live time as I am unable to submit a ticket for some reason. I had the game disconnect at the start of my very last match, but was able to load back in i time to finish the game, that was my third loss and I should just be able to collect the rewards, but am not. As others have mentioned I see the sparkles as if I am going to the next screen, but the game just freezes.
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I completed a Duels run on rogue. The screen now will not allow me to pick up my rewards or to start a new Duels game but simply freezes. I can’t go back from the screen, and the only option is to restart. When I do, and go back to the Duels screen, I get a button that says ‘Resume’. On clicking it, the same problem occurs. This has been the case for 18 hours or so now. I have restarted both Hearthstone and my computer, and the same issue occurs on my mobile account too.
This forum is for community support with the Blizzard Desktop Applications, I recommend following the current discussions for the Hearthstone issue you are seeing over on our Hearthstone Forums: Technical Support - Hearthstone Forums