Character Profile API returns BLZWEBAPI00000403

Hello

When requesting the following it returns a 403 Forbidden error
https us.api.blizzard. com/profile/wow/character/ravencrest/isarah?namespace=profile-us&locale=en_GB&access_token=
{“code”:403,“type”:“BLZWEBAPI00000403”,“detail”:“Forbidden”}

The character profile loads correctly on worldofwarcraft.com
https worldofwarcraft. com/en-us/character/us/ravencrest/isarah

Checking a different character on the same server a valid response is returned from the API
https us.api.blizzard. com/profile/wow/character/ravencrest/sapleg?namespace=profile-us&locale=en_GB&access_token=

I’ve removed the access_token from the above links and removed the :// to allow them to be posted, can you please check if there is an error with the account or the API?

James

1 Like

That usually happens when you try to fetch data from a character that is either inactive or haven’t played since the latest API changes.

If that is the case for this character this is not a bug, the character must sign in and out at least once for the API to have some data available for the new profile endpoints.