This is what the customer support dude put worked for me so should everyone else !
Hey again all,
The Battle.net Developers just released a patch for Battle.net which should prevent this from happening again. Here’s what you need to do at this point:
Allow Battle.net to update itself. If it doesn’t update when you log in today (April 1, 2020) then restart your PC. The build of Agent should be 2.19.4.7010 or later. You can view your Blizzard Agent version by clicking the Blizzard button in the top right of the app, then going to Settings , then going to About .
Finish any current Call of Duty downloads occurring. Unfortunately there is no way for you to recover the old data, so you will need to finish any downloads.
If you are still having problems with your game reinstalling itself after you complete your current reinstall, please run the Blizzard Log Collector . Email the resulting .zip file with this information:
To: techinfo@blizzard.com
Subject: Attn: Drakuloth - Battle.net Redownloads Call of Duty After Updating Battle.net and Reinstalling Call of Duty
Body: Please describe all of the troubleshooting you’ve done so far so that we can see what has and has not worked.
Thanks again to everybody for letting us know about this, sending in logs, and hanging tight while we got this fixed. Note that these are the Blizzard forums, not the Activision forums. Any questions about in game content like Battle Passes need to be
So did I but I think they will have to do something with the Blizzard client as well as it holds the “update” in cache in youre app data folder which is why it no matter what likes to resume from the same point! bloody annoying
I updated my client yesterday so first of all they didn’t “just released a new patch” unlike they’re saying. My client has been in 2.19.4.7010 since yesterday, it didn’t change a thing for me as apparently their “fix” is to “Finish any current Call of Duty downloads occurring.”
I’m still downloading, it’s been 5 days already as of right now. They didn’t fix anything.
Yeah my client didn’t change either, so I guess what they are saying is everyone has to re download the entire game and then it SHOULDNT happen again, not really a great approach to the issue
But you didn’t get anything fixed. Most of us were already on agent 2.19.4.7010 so that did absolutely nothing. Not only that but we’re still not able to download from Europe, meaning we have to switch to Americas or Asia and take a considerable bandwidth hit. The game is going to take about a day to download. Just to entertain your idea that the client will only update after things have stopped downloading I completely uninstalled the game and your rubbish client, installed the client and guess what? Nothing, nothing changed at all. Went to try and install the game using Europe and error after error “We’re having a problem transferring data, please check YOUR internet”… I’m done. I’ve opened a ticket requesting a full refund for the game and battle pass.
Update Europe seems to now be fixed and is allowing me to download the game at my normal 50+MB bandwidth. Fingers crossed that this installs now with no hiccups and that lessons have been learnt for future updates.
