Bugged The Rise of the Reckoning

I have tried many times to do the quest, The Rise of the Reckoning. I can’t move on with the campaign and go to Undermines until its all finished, nor have steady flying. Now what is happening? I take the quest and click the rope latter, TWICE, and then it does the cut scene, which I usually skip (but one time I didn’t), then when I try to aim there is nothing being aimed, nor is the button to shot with, and the button to leave The Reckoning does not work either. Again I have tried logging out and flying to a different zone as was suggested, but nothing is working. I really need to finish this area to move on to the next.

Okay! I took the quest, left the area going to the landed Reckoning in Azj-Kahet and then went back to where I took the quest and that seemed to work. But either way this is not something anyone should have to do for any quest and it needs to be fixed. Please and thank you.