Blizzard Agent Problem

Why is this happening?
Can you fix this ASAP?
People have been waiting for 7hours without any result OR communications.
WE NEED TO GET IN.

have this issue for the whole day and it seems like nobody from blizzard has even noticed

Same here:

W 2020-06-30 20:20:12.220160 [Main] {26cc} Downloader - {26cc} WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 2080): HTTP: connection timeout for ‘137.221.64.5:80’
W 2020-06-30 20:20:12.220236 [Main] {26cc} Downloader - {26cc} WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 2080): HTTP: connection timeout for ‘137.221.64.1:80’
E 2020-06-30 20:20:12.220359 [Main] {26cc} Downloader - {26cc} ERR (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 392): HTTP: connection failed for host 137.221.64.5:80: NET_CANCELED
E 2020-06-30 20:20:12.220477 [Main] {26cc} Downloader - {26cc} ERR (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 392): HTTP: connection failed for host 137.221.64.1:80: NET_CANCELED
W 2020-06-30 20:20:22.224737 [Main] {26cc} Downloader - {26cc} WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 2080): HTTP: connection timeout for ‘137.221.64.8:80’
W 2020-06-30 20:20:22.224810 [Main] {26cc} Downloader - {26cc} WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 2080): HTTP: connection timeout for ‘137.221.64.5:80’
E 2020-06-30 20:20:22.224928 [Main] {26cc} Downloader - {26cc} ERR (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 392): HTTP: connection failed for host 137.221.64.8:80: NET_CANCELED
E 2020-06-30 20:20:22.225021 [Main] {26cc} Downloader - {26cc} ERR (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 392): HTTP: connection failed for host 137.221.64.5:80: NET_CANCELED
W 2020-06-30 20:20:29.228509 [Main] {26cc} Downloader - {26cc} WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 2080): HTTP: connection timeout for ‘137.221.64.5:80’
E 2020-06-30 20:20:29.228583 [Main] {26cc} Downloader - {26cc} ERR (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\fetcher\source\fetcher\httpfetcherimpl.cpp, line 392): HTTP: connection failed for host 137.221.64.5:80: NET_CANCELED

this is repeating al the time in Log file.

alo? blizzard? you all drinking coffee and eat cake? break is over, start working!!

I just bought Diablo 3 so I can play with my boyz and tadaaaa the same error and I followed the same steps.

Possible Workaround/Hotfix: Hotfix for Agent not installing

4 Likes

worked for me this man is a legend

can confirm , CIBAH solution working!

stuck at updating agent for me, even with chinese version

had some reports that it worked after waiting a little longer. might be the case for you as well.

Same issue here … I have lost whole day of game time. :smiley:
HTTP: connection failed for host 137.221.64.2:80: NET_CANCELED in logs

Same problem, so fed up with this blizzard crap.

I saw in the logs again that it just need some time, was on 10%, now after 20 mins it is on 30%, so give it some time, will keep you posted !

RIP Bnet Agent.

Yea i decided to try the Beta client but got stuck at updating the bnet agent. Decided to uninstall the client and install it again… and now im stuck at installing the client.

1 Like

The solution from above indeed works. Most ridiculous thing ever though. This company is going so downhill since years. Once prized for its great servers , but no longer. All breadtoaster speed man.

Yeah guys, same here. I try everythink and still dont work :slight_smile:

CIBAH’s solution worked for downloading the agent, but the game’s update download is still stuck. So it seems like their update servers are down or something, since the address it’s trying to connect to is perfectly pingable etc. Maybe even the game (sc2) could be updated through having the launcher in chinese and connect to china’s update servers but don’t really want to try.
Thanks for at least confirming my network and settings aren’t at fault.

what games are you trying to install? with the chinese client i was able to download and play the latest Overwatch update. The modern warfare patch downloads at 5mb/sec with vpn to hongkong for me. (nothing to do with the chinese client, I had this problem on the normal client as well)

Well I am trying to update overwatch, but not happening.

hmm, sorry to hear that, worked for me. restarting my pc made the download work. maybe try that.