For the past couple days when using the Battlenet client nothing shows up when I click on the Social/Shop/News tabs. The app will switch to the tab, but the contents are entirely empty.
My friends list window does show up properly, but if I click on one of them to chat it brings up the blank Social window. From in-game(sc2) I can whisper them though.
The Games tab does load the “Play” button so I can launch my games at least. However, usually there is other news or announcements related to the game that also shows up in the Games tab, but it is also empty.
I’ve tried deleting and reinstalling the client and clearing the battlenet and blizzard directories as suggested in this semi-related looking post, but it did not work:
Also tried switching the default browser to firefox instead of chrome.
Battlenet is working fine on my macbook. Just my PC(Win10) is running into problems.
Thanks for reaching out with those details! Do you have any anti-virus software installed on your PC? If so, be sure that it’s fully updated, otherwise it may mistakenly prevent the Battle.net Desktop App from functioning correctly due to thinking it’s a security threat. If updating alone does not fix the issue, try temporarily uninstalling your anti-virus software. More information on troubleshooting security applications here, if curious.
No luck with disabling the anti-virus. I did manage to find a work around in case anyone else ever runs into a similar situation. I got it working by disabling “Use browser hardware acceleration when available” under the advanced options. Probably some kind of configuration issue with all my browsers(as I tested trying to use all of them as default).