Battle net app keeps disconnecting

My battle net app keeps losing connection to blizzard servers, it kicks me off WoW and MW2/warzone. ive tried the google DNS, reinstalling, etc. here are my pastebin files
This has been happening for weeks now, ive even had my ISP come out and check my equipment 2 times and both times they said everythings working normally.

DxDiag- DxDiag - Pastebin.com
MSInfo32- MsInfo32 - Pastebin.com

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This has been happening to me as well. When playing overwatch 2 I am not lagging yet will just warn me that I’m about to lose connection with the red trangle and lightning bolt. I’ve already made a ticket with blizzard and it’s the only game that has given me issues. It’s really annoying since I’ve already started getting punished for leaving games when I’m actually being kicked out of the matches due to the loss in connection to blizzard.

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Thinking about asking for a refund on dragon flight. I can’t even play it without being disconnected every 5 minutes. I’m hoping I can get a reply on here and help getting it fixed

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I’ve been having the same issue for months now. I’m to the point where I’m not going to buy Dragon Flight because the game is literally unplayable. Literally EVERYTHING works fine besides Bnet related stuff. I’ve done everything possible on my end to fix it and nothing works,

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I opened a ticket and got an instant message saying to be patient for the dragonflight servers, completely ignored my problem

I am having the same issue when entering any game thru the battle.net app on my PC I can watch my avatar icon disconnect and reconnect every 15 to 45 seconds what the F is going on it doesn’t happen with any other games or apps just battle.net

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Im having same issue, I keep disconnect from ow2 and then they ban me for 8 hours
XD.

Anche io, è da ieri che continuo a venire disconnesso da tutte le partite che faccio in quick play su ow, mi disconnette dal gioco per 1 secondo e poi mi ritrovo nel menù principale…

тоже такая беда не могу войти целый день !!! Они думают чинить или ьребовать возврат денег ??

I’m having the same issue here. Thinks that comes from Blizzard side but can’t find any info on their side.

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I am also having the same issue

The original Poster mentions specifically disconnecting from the Blizzard Desktop Application. If your issue is disconnecting from a specific game, it is best to read over the technical support guide for that game in that forum and then post in that forum:

Example - WoW - Overwatch
For Activision titles reach out to [Activision Support] Support Options | Activision Support)

Now if the issue is specific to the Blizzard Desktop Application or involves it. The following steps can help:

Try doing an extended power cycle on your system. Turn off all devices including the modem. Wait 30 minutes, turn on the modem, wait 5 minutes, turn on any network devices, wait 2 minutes, turn on your computer and try the game.

You can try switching your DNS settings to use a free public DNS servers instead of your ISPs Servers:

We do not have individual steps for specific modems or routers so if you need assistance accessing or updating the devices, contact the device maker/provider.

Sometimes firewall or routing software/hardware will have some advanced settings to prioritize and manage types of network traffic. Normally that is not an issue but we have seen situations where it can interfere with the delivery of the data for our games/voice chat.

Let’s try turning off these features:

QoS
SIP ALG
RoG (ASUS Routers Only)
Security firewalls (Some ISP provided modems)

Not all devices will have these options and the steps for turning these functions off will be different depending on the make/model/software version of the devices and programs involved. If necessary look at the documentation for your security and routing products to find out how to turn these options off.

In some cases there is a corrupt or misconfigured setting within the router or modem. We cannot say what that might be offhand but the easiest way to resolve these conflicts would be to factory reset the router and/or modem.

You may need to look up your specific model for the steps on how to do this and in some rare cases you may need to have this done by the ISP. Feel free to reach out to them for assistance if necessary.

Let’s manually clear the Battlenet Desktop Application and all supporting data from the system. This will not remove existing game clients.

  1. Open file explorer/file manager (Right Click Windows Start)
  2. Navigate to the folder where the desktop application would normally be installed. Delete that folder if it exists (usually program files x86)
  3. Type the following into the address bar (not the search bar): %APPDATA% and press enter.
  4. Delete the Bnet and blizzard folders inside the appdata folder if they exist.
  5. Repeat steps 3 and 4 with %PROGRAMDATA% %LOCALAPPDATA% and %TEMP%
  6. Empty the recycle bin.
  7. Now reinstall the app to the C: Drive.

Try running your system in selective startup mode: https://battle.net/support/article/200483

Create a new administrator account: Creating a New Administrator Account - Blizzard Support

Once the account is created, shut down the computer, wait 60 seconds, restart, log into the new profile and try the app/client.

WinMTR: Running WinMTR - Blizzard Support (The test should cover about 10 minutes and be run while replicating the issue) Paste your results here should you need additional assistance with the Blizzard Desktop Application.

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