Bom dia. Sugiro que coloquem um botão de bug na plataforma ou dentro da interface dos jogos pois perceber um erro constante e ir para uma página de fórum não me faz sentido.
Um botão que enviasse um aviso para assistência técnica da blizzard, com um texto simples e também com o gamelog do jogo para saber qual foi a ultima ação realizada. Além de informações de computador em geral como placa de video.
Eu atualmente estou sofrendo de interrupções de jogo (o jogo fecha sozinho) o que corrijo indo no painel de controle da Nvidia / gerenciar as configurações em 3D e clico em restaurar somado com ir na opção de corrigir e restaurar o jogo (o que sempre indica que não encontrou erro mas mesmo assim faz diferença)
Este é o meu gamelog
GFX 10:16:07.634 ====================================================================================================
GFX 10:16:07.634 Heroes of the Storm (B86938)
GFX 10:16:07.634
GFX 10:16:07.634 Executable C:\Program Files (x86)\Heroes of the Storm\Versions\Base86938\HeroesOfTheStorm_x64.exe
GFX 10:16:07.634 -sso=1 -launch -uid heroes
GFX 10:16:07.634 Parent Executable \Device\HarddiskVolume3\Program Files (x86)\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
GFX 10:16:07.634 Grandparent Executable \Device\HarddiskVolume3\Program Files (x86)\Battle.net\Battle.net.exe
GFX 10:16:07.634 LocalTime 2021-12-29 10:16:07.634
GFX 10:16:07.634 xxxx (não divulgado no forum)
GFX 10:16:07.634 DESKTOP-xxxxxx (não divulgado no forum)
GFX 10:16:07.634 <Exe.Architecture> x86_64
GFX 10:16:07.634 2.55.0.86938
GFX 10:16:07.634 B86938
GFX 10:16:07.634 branches/Heroes.55
GFX 10:16:07.634 633214
GFX 10:16:07.634 <Locale.Assets> ptBR
GFX 10:16:07.634 <Locale.Data> ptBR
GFX 10:16:07.634 <Locale.Install> ptBR
GFX 10:16:07.634 BRA
GFX 10:16:07.634 2.25.5.7614
GFX 10:16:07.634 TelemetrySessionId xxxxxxxx (não divulgado no forum)
GFX 10:16:07.634 ====================================================================================================
GFX 10:16:07.633 DXGI: Available
GFX 10:16:07.641 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:16:07.778 Adapter “NVIDIA GeForce RTX 2070 SUPER” Vendor 0x4318 Device 0x4318
GFX 10:16:07.779 Adapter “Microsoft Basic Render Driver” Vendor 0x5140 Device 0x5140
GFX 10:16:07.779 Skipped adapter “Microsoft Basic Render Driver” because no outputs
GFX 10:16:07.779 Attempting D3D11 device creation on “NVIDIA GeForce RTX 2070 SUPER”
GFX 10:16:07.878 Device creation success.
GFX 10:16:07.880 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:16:07.882 VRAM Override Variables: Dedicated [0MB] Shared [0MB]
GFX 10:16:07.882 Initialized D3D11 GraphicsDevice: NVIDIA GeForce RTX 2070 SUPER (Driver Version: 0.49729.0.0, VRAM: 8011MB, SVMEM: 8157MB).
GFX 10:16:07.882 Setting up swap chain.
GFX 10:16:07.882 Trying fullscreen
GFX 10:16:07.924 Found matching display mode width: 1920 height: 1080 RRN: 74990 RRD: 1000
GFX 10:16:07.925 Resizing D3D11 swap chain (1920x1080)
GFX 10:16:08.270 Hardware Depth Sampling: Available
GFX 10:16:08.332 Resource Cache Override Variable: 0MB
GFX 10:16:08.333 Resource Cache: 2048MB Win64 (16315MB Physical, 11197MB Process Virtual)
GFX 10:16:08.333 Resource Cache Sound: 407MB
GFX 10:16:08.333 Resource Cache Common: 450MB
GFX 10:16:08.333 Resource Cache Texture Max: 1500MB
GFX 10:16:10.338 PerfNotifiers initialized
GFX 10:16:10.379 Setting up swap chain.
GFX 10:16:10.379 Trying fullscreen
GFX 10:16:10.380 Found matching display mode width: 1920 height: 1080 RRN: 74990 RRD: 1000
GFX 10:16:10.381 Resizing D3D11 swap chain (1920x1080)
GFX 10:16:10.415 Resource Cache Texture: 1350MB
GFX 10:16:10.415 Resource Cache Texture Used: 0MB
outro quando fechou novamente:
…
GFX 10:13:55.362 Resizing D3D11 swap chain (1920x1080)
GFX 10:13:55.394 Resource Cache Texture: 1350MB
GFX 10:13:55.394 Resource Cache Texture Used: 0MB
GFX 10:14:19.911 Focus Event. Changing to windowed.
Outro bem comum é este:
…
GFX 20:39:18.560 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_ui_hud_tracer_stuck_text.dds
GFX 21:02:51.881 Focus Event. Changing to windowed.
GFX 21:02:56.569 Focus Event. Changing to fullscreen.
GFX 21:03:44.211 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_ui_hud_tracer_stuck_text.dds
GFX 21:25:12.675 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_ui_hud_tracer_stuck_text.dds
GFX 21:47:23.291 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_ui_hud_tracer_stuck_text.dds
GFX 22:06:18.352 WARNING: Texture DB does not match file info or file is corrupt for assets\textures\storm_ui_hud_tracer_stuck_text.dds
Para quem não sabe, o gamelog se encontra em documentos/Heroes of the Storm/GameLogs
É a ultima ação do jogo antes da queda
Espero que tenham tido ótimo natal e feliz 2022 pessoal!