Desde hace apróximadamente 2 meses, he tenido problemas de conexión, expecíficamente con mi ping. Normalmente tengo una latencia de 85 ms, pero de 7:30 pm CST (hora central de USA) hasta 10:30 pm CST, tengo una latencia de 240. Este problema hace demasiado difícil jugar a esas horas, por lo cual he evitado jugar.
Necesito ayuda para identificar el problema. Por lo que leído, podrían ser problemas con el routing de mi proveedor de internet. Pero deseo saber la opinión del soporte técnico de antemano. Debo agregar también que me encuentro en Honduras (Centroamérica), y juego siempre con jugadores de USA y Canadá.
Añado además los resultados de la herramienta looking glass, pathping y traceroute.
TRACEROUTE:
traceroute to 190.92.95.139 (190.92.95.139), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.518 ms 0.515 ms 0.513 ms
2 37.244.22.2 (37.244.22.2) 1.950 ms 1.961 ms 1.962 ms
3 24.105.30.170 (24.105.30.170) 1.961 ms 1.962 ms 1.963 ms
4 137.221.66.2 (137.221.66.2) 1.963 ms 1.964 ms 1.977 ms
5 137.221.68.66 (137.221.68.66) 59.015 ms 59.017 ms 59.016 ms
6 137.221.65.69 (137.221.65.69) 58.982 ms 58.843 ms 58.835 ms
7 137.221.65.33 (137.221.65.33) 58.825 ms 58.818 ms 58.786 ms
8 137.221.65.66 (137.221.65.66) 58.690 ms 58.707 ms 58.669 ms
9 137.221.65.63 (137.221.65.63) 58.622 ms 58.598 ms 58.562 ms
10 137.221.76.32 (137.221.76.32) 58.405 ms 58.535 ms 58.626 ms
11 206.41.108.110 (206.41.108.110) 59.111 ms 60.143 ms 58.734 ms
12 186.148.111.190 (186.148.111.190) 82.845 ms 82.819 ms 82.821 ms
13 186.148.111.90 (186.148.111.90) 90.364 ms 90.648 ms 90.627 ms
14 * * *
15 * * *
29/11/2018 03:40:09 UTC
--------------------
TRACEROUTE:
traceroute to 190.92.95.139 (190.92.95.139), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.567 ms 0.575 ms 0.575 ms
2 37.244.22.2 (37.244.22.2) 1.681 ms 1.709 ms 1.712 ms
3 24.105.30.170 (24.105.30.170) 1.712 ms 1.714 ms 1.714 ms
4 137.221.66.2 (137.221.66.2) 1.810 ms 1.830 ms 1.906 ms
5 137.221.68.66 (137.221.68.66) 59.033 ms 59.041 ms 59.049 ms
6 137.221.65.69 (137.221.65.69) 58.977 ms 58.793 ms 58.762 ms
7 137.221.65.33 (137.221.65.33) 58.693 ms 58.817 ms 58.779 ms
8 137.221.65.66 (137.221.65.66) 58.629 ms 58.694 ms 58.752 ms
9 137.221.65.63 (137.221.65.63) 58.726 ms 58.852 ms 58.822 ms
10 137.221.76.32 (137.221.76.32) 58.473 ms 58.752 ms 61.188 ms
11 206.41.108.110 (206.41.108.110) 60.231 ms 59.610 ms 58.713 ms
12 186.148.111.190 (186.148.111.190) 83.127 ms 83.207 ms 83.261 ms
13 186.148.111.90 (186.148.111.90) 93.929 ms 93.817 ms 93.789 ms
14 * * *
15 * * *
29/11/2018 03:40:10 UTC
--------------------
PING:
PING 190.92.95.139 (190.92.95.139) 56(84) bytes of data.
--- 190.92.95.139 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3001ms
29/11/2018 03:40:10 UTC
--------------------
PING:
PING 190.92.95.139 (190.92.95.139) 56(84) bytes of data.
--- 190.92.95.139 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms
29/11/2018 03:40:10 UTC
--------------------
MTR:
Start: Thu Nov 29 03:40:09 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 37.244.22.130 0.0% 10 1.8 0.8 0.5 1.8 0.3
3.|-- 24.105.30.170 0.0% 10 2.2 1.1 0.8 2.3 0.5
4.|-- 137.221.66.2 0.0% 10 1.6 1.6 1.5 1.8 0.0
5.|-- 137.221.68.66 0.0% 10 58.7 60.0 58.6 72.3 4.3
6.|-- 137.221.65.69 0.0% 10 58.7 58.8 58.6 59.5 0.0
7.|-- 137.221.65.33 0.0% 10 58.7 58.9 58.5 61.2 0.7
8.|-- 137.221.65.66 0.0% 10 58.7 61.5 58.6 85.6 8.5
9.|-- 137.221.65.63 0.0% 10 58.6 58.7 58.6 59.0 0.0
10.|-- 137.221.76.32 0.0% 10 58.6 58.6 58.4 59.2 0.0
11.|-- 206.41.108.110 0.0% 10 60.1 59.4 58.7 61.0 0.6
12.|-- 186.148.111.190 0.0% 10 82.8 83.1 82.7 85.7 0.8
13.|-- 186.148.111.90 0.0% 10 87.9 89.7 86.1 95.0 3.2
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
29/11/2018 03:40:09 UTC
--------------------
MTR:
Start: Thu Nov 29 03:40:10 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 37.244.22.130 0.0% 10 0.6 0.6 0.4 0.6 0.0
3.|-- 24.105.30.170 0.0% 10 1.0 1.2 1.0 2.3 0.3
4.|-- 137.221.66.2 0.0% 10 1.6 1.6 1.5 1.8 0.0
5.|-- 137.221.68.66 0.0% 10 58.6 58.6 58.5 58.8 0.0
6.|-- 137.221.65.69 0.0% 10 58.6 58.8 58.6 60.0 0.3
7.|-- 137.221.65.33 0.0% 10 58.7 58.6 58.6 58.7 0.0
8.|-- 137.221.65.66 0.0% 10 58.6 61.0 58.6 82.1 7.4
9.|-- 137.221.65.63 0.0% 10 58.6 58.6 58.5 58.7 0.0
10.|-- 137.221.76.32 0.0% 10 58.5 58.5 58.4 58.6 0.0
11.|-- 206.41.108.110 0.0% 10 60.1 59.4 58.7 60.2 0.0
12.|-- 186.148.111.190 0.0% 10 82.7 83.0 82.7 84.4 0.3
13.|-- 186.148.111.90 0.0% 10 87.0 91.6 87.0 113.2 7.9
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0