Edit: New bug! If you go back in time, then go do other stuff (dungeons, anniversary, TWW), when you return to Tirisfal Glades via the Silvermoon translocation orb, you have to speak to Zidormi to return to the present, then go back in time again.
Issue:
Certain characters may not be able to access the Hallowâs End event hub due to phasing. Phase choices (when you talk to Zidormi) are persistent. If you chose a different phase multiple expansions ago, youâll still be in that phase until you talk to Zidormi again.
- For certain characters (such as Remix or DF-era evokers), Zidormi may not be present at all, preventing you from changing phases.
- If youâre in the wrong phase, taking the portal from Orgrimmar to Undercity (at the top of the zeppelin tower) may kill you.
Solution:
For Horde characters, go to the Orgrimmar portal room and take the Silvermoon City portal. Exit the room and turn right. Go past the NPCs into the back room. Go up the ramp and click the Translocation Orb. If you have done the BfA intro, you may be ported directly to Zidormi in Tirisfal Glades, allowing you to change phase.
For Alliance characters, since the trip to Tirisfal isnât short, itâs easier to check if youâve completed the BfA intro scenario first. Go to the steps below.
For both factions, this is per character. Doing the scenario once allows you to skip it on alts, but only after you do a couple of introductory quests.
- Find a Heroâs Call/Warchiefâs Call mission board in your factionâs capitol city. Talk to the NPC next to it (Heroâs Herald/Warchiefâs Herald) and see if they have a Battle for Azeroth quest. If yes, continue to step 2. If no, skip to step 3.
- Accept the BfA quest. Go to Stormwind Keep/Grommash Hold. Alliance turn in the quest with Anduin and get the follow-up. Horde exit the Hold and go to the inn, turn in the quest with Nathanos, get the follow-up, and pick up the poison.
- Check the second quest in the quest chain.
a. For Alliance, go to the northmost dock of Stormwind Harbor and see if Jaina is there. If she is, she should have a quest for you or the option to skip.
b. For Horde, go outside the Orgrimmar bank and see if Nathanos is there. If he is, he should have a quest or skip. - Youâll be ported to Boralus or Zuldazar. For Alliance, youâll now have Zidormi in Tirisfal Glades. For Horde, turn in the quest The Stormwind Extraction but donât get the follow-up.
Note: If you are Horde, unless youâve previously phased back on that character, itâs still not safe to take the Undercity portal from the zeppelin tower in Orgrimmar. It will port you into a plagued version of Undercity, where youâll die and get auto-rezzed in Brill.
Why this convoluted mess?
There are multiple phases for Tirisfal Glades/Undercity:
- Vanilla, where the Hallowâs End event hub is
- After the Battle for Lordaeron (BfA prepatch event, no longer available)
- Shadowlands patch 9.2.5, Return to Lordaeron, which left the area a plagued mess
Side note on other Zidormi instances
Thereâs a Zidormi in Dustwallow Marsh, just outside the bridge to Theramore. On a new, non-Remix alt, this Zidormi didnât have any dialog options. However, Theramore was in its pre-mana bomb state, and Zidormi offered to sell me a Theramore tabard (which I earned on another character in Remix).