I’m feeling kinda dumb right now. I took many years off (since cata) and have just started playing again a few months ago. I unlocked the zandalari trolls and got the achievement on this character. I did the escape from stormwind prison break event as one of the first quests I did when I started playing again. Not long after, I did several zandalari quests, and did the quest line with the princess troll and unlocked the troll race and got the achievement in Feb. I was on today cleaning up some various quests in my log and did the heart of azeroth quest, which sent me to org to talk to syvannis and had me do the prison break stormwind even again. I thought it was weird it let me do it again, but whatever. As I was doing it, it said I was now neutral with zandalari trolls, even though i had built up rep with them previous. I know there are timeline and phasing and such that can cause issues, but this is messed up. It seems like all the rep and progress there (yes, on THIS character) have been erased.
Anyone have an ideas or input???