Your account is restricted

That is my suspicion as well.
I am confused why they don’t go by last time the battle.net account was active, instead of the individual accounts tied to that battle.net account.
That would eliminate a lot of these issues.

Because then the botter can just switch to WoW2 and have no restrictions.

2 Likes

Ah right on. I always used the sub.
For this discussion, I assume the way doesn’t matter though, as the threshhold is for active time, not game time available, right?

I would gather the answer is related to the fraud/compromise investigations and what was being done with those accounts. There is nothing saying this current solution is permanent, or won’t be adjusted to something better in the future. It is just what is currently being tried to help mitigate issues.

Correct. As long as it is paid game time utilizing one of the two paid methods, it counts. What does not count is game time acquired using WoW tokens. You were not using tokens so as long as your paid time is ticking, the restrictions should be removed when it ends.

1 Like

Just so I’m clear, I have “A” Bnet account, just the one, but atm I am paying for 2 “licenses” on that bnet account, one of which had not been touched since 2008/9, never had game time on it, I recently (almost 2 months ago) added a 2 month sub to it and I had zero restrictions on it immediately after adding game time.

This is why I’m confused at why OP has this 30 day restriction.

I’m bowing out now as I have nothing else to add that could even be remotely helpful :slightly_smiling_face:

This is my setup:

Battle.net account “X” region set for EU.
Licence1: Original vanilla EU acc. Last active in Shadowlands.
Licence2: Original pre-ordered US acc. Played in 60% of vanilla, and activated at least 1 time since, not sure when though, but pretty confident it was during or after WotLK.
Licence3: Original either TBC or WotLK EU acc. Not been active since.

Battle.net merger happened, now all under same umbrella.

Licence4: Classic EU acc. Last active in Classic TBC.
Licence5: Classic EU acc. Last active in Classic TBC.

I feel like it’s very clear that my account is a normal played account, and it has no suspicious activity. Most of my licences has been played since 2019.
I reset my password, and I have had an authenticator since they were introduced.

It baffles me, that they are not able to lift the restrictions is such cases.
Like I said, I understand why they do the restrictions, but it is insanely bad business practise, to treat returning customers like this, especially if the GMs have no ability to act.
I understand that vs. new accounts, there is nothing to do, but this account is a 20yo account, fully secure and with no negativ activity. This restriction should have never applied.

Whew… I thought this was another forum ban for a moment.

Would the US and EU count together? I thought they were separate entities?

You can have both under the same Battle.net account yes.
At least when all accounts merged during the battle.net merger, they were allowed, not sure how it is these days.

1 Like

I think I had this same issue when I created a new toon on my account (and it was also in classic) but the restriction disappeared after a day or two. I could be remembering this incorrectly though.

Hope it gets sorted out.

I am on day 5, and still in effect. Also, the GMs didn’t seem to care, they just linked the forum post that adds no explanation as to why a returning customer playing classic, has to be penalized.

Cheers, me too.

1 Like

Not a matter of ‘caring’, Aerokyr - it’s a matter of the system is setup that way and cannot be circumvented.

Folks have already given you excellent information and links as to the way it works and whys.

I’m going to lock this one now, I don’t think much else productive can be added.

10 Likes