I have researched and tried every soluton mentioned in past posts including compeltely reinstalling bnet and wow, deleting all old wow folders, downloading and installed most recent drivers from the AMD website. Here is my dxdiag if that helps. I really appreciate any help, the game was just running fine today and then suddently cmoputer crashed and after restart I cant play anymore and get the 3D accelerator error message.
Thank you!
System Information
Time of this report: 1/13/2025, 07:00:50
Machine name: VECNA
Machine Id: {8909dd4a-ab56-4d7d-a216-4abb664d0f54}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: System Product Name
BIOS: 3002 (type: UEFI)
Processor: AMD Ryzen 7 5700G with Radeon Graphics (16 CPUs), ~3.8GHz
Memory: 16384MB RAM
Available OS Memory: 16176MB RAM
Page File: 7280MB used, 9919MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.6.5
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
DxDiag Version: 10.00.26100.2454 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Display Tab 2: There is a problem with AMD Radeon RX 6700 XT device. For more information, search for 'graphics device driver error code 22'
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Microsoft Basic Display Driver
Manufacturer: (Standard display types)
Chip type:
DAC type:
Device Type: Display-Only Device
Device Key: Enum\ROOT\BASICDISPLAY
Device Status: 4180000B [DN_ROOT_ENUMERATED|DN_DRIVER_LOADED|DN_STARTED|DN_NT_ENUMERATOR|DN_NT_DRIVER|DN_NO_SHOW_IN_DM]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8088 MB
Dedicated Memory: 0 MB
Shared Memory: 8088 MB
Current Mode: 1920 x 1080 (32 bit) (64Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: TOSHIBA-TV
Monitor Id: TSB0206
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Other
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Using DDisplay: No
WCG: Wcg Not Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Driver Name: c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_a0afd1c1603bc477\basicdisplay.sys,c:\windows\system32\driverstore\filerepository\basicdisplay.inf_amd64_a0afd1c1603bc477\basicdisplay.sys
Driver File Version: 10.00.26100.1150 (English)
Driver Version: 10.0.26100.1150
DDI Version: 12
Adapter Attributes: Unknown
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE
Driver Model: WDDM 1.3
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Displayable: Not Supported
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
GPU Mux Support: None, Uninitialized - Unknown Error
Power P-states: Not Supported
Virtualization: Not Supported
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 6/20/2006 7:00:00 PM, 106496 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71AF4-43CC-11CF-EA64-F445AFC2C735}
Vendor ID: 0x1414
Device ID: 0x008C
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: basicdisplay.inf:1080904755d1bda1:MSBDD_Fallback:10.0.26100.1150:ROOT\BasicDisplay
Rank Of Driver: 00FB0000
Video Accel:
DXVA2 Modes: Unknown
D3D12 Encode Modes:
Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=