Your 3d accelerator card is not supported by world of warcraft

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1

Hi, i just installed PTR version 9.0 pre.patch, but when i open the game it says me that my 3d accelerator card is not supported. I played BFA and Legion without any problems, i dont have the minimum requirements to play BFA, and it goes very good. I tried with Dxcpl to open PTR, it opens but the fps are very low. I want to know if there is any way to avoid this error and be able to play.

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2

You’ll want to post this in the tech support forum.

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3

I just tried to launch retail with Dxcpl, i had the same fps as PTR, so i think i can run shadowlands without any problem.

4

what option u had to check with dxcpl? my retail works fine but ptr wont open

5

I just selected the .exe, featured level limit: 11_1 and Force WARP, no more changes. If i dont open PTR with Dxcpl, it don’t works.

6

Can u teach step by step how to do it? I have the same issue but don’t know how to do that

7
  1. Open Dxcpl x64 bits (if you dont have it, download it from google)
  2. Go to edit list
  3. Select WowT.exe (in your world of warcraft folder)
  4. Click accept
  5. In device settings: Feature level limit, set it to 11_1
  6. Activate Force WARP option
  7. Click accept
  8. Open WowT.exe
    (sorry if my english is bad, i’m still learning :D)
8

it didn’t work for me, but thanks anyway :frowning:

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