XP Off ban wave - what is going on?

[Idontknowhow-darrowmere]

@Sapphirrah-moon-guard

People who post in CS should expect a CS reply.

It’s helpful to receive a reply from employees but it isn’t guaranteed.

@Vrakthris

Additionally: While our Support Forum Agents try to reply to threads as they are able to, a response is not guaranteed

And the welcome board also states that if you want to contact Customer Support directly, you need to use the support website avenue

@Vrakthris

As a reminder, the Customer Support forum is not an alternative contact point for In-Game, Technical or Account Support. To request assistance, please contact our customer support staff directly through our Support Site .