WoW51900319

Support Technical Support
1

I have had the same problem, have gone through every possible “Fix” up to and including completely uninstalling the game, then reinstalling. I logged in after that and played for a short time yesterday, then this morning I am right back to square 1. I try to log in, get to the game loading screen, the loading bar goes all the way to full and it locks down and then disconnects with the same code. I have only had this issue for the past 2 days, I have don’t nothing to my system, no changes made, everything up to date for the past month.

This is getting to the point I am annoyed, mostly because I know it isn’t on my end and I can’t fix the issue. I even tried closing every single running app, except those essential to the system, no help. Tried running the game from the folder under admin, no help. Would really like to play, take my mind off the pain I live in.

2

Howdy Bahzel,

I moved your post to a new thread so we can troubleshoot your issue specifically. Can you provide a WinMTR test?

  1. Download WinMTR
  2. Unzip the file to your desktop
  3. Run the WinMTR as Admin
  4. Type 24.105.62.129 in “host”.
  5. Click “Start” and open the game. Let the MTR test run for at least 10 minutes to capture this issue occurring.
  6. Click “Copy text to clipboard”
  7. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

Note: If it’s not letting you post, break links by adding a space before .com/.net, so you can post them. You can also upload the MTR contents through Pastebin and post the link (ex: Pastebin (dot) com/123456).

3

Just completed 2 attempts while running the game, same issue on 2 of my main toons on different servers. Not sure what no response from host means, but I have no issues with connecting to the internet, as this is how I’m reaching you now. Had just completed a full virus scan with clean results. Also turned off antivirus while running this test and while trying to log into the game.

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  463 |  463 |    0 |    0 |    8 |    0 |
|                   No response from host -  100 |   93 |    0 |    0 |    0 |    0 |    0 |
|     ae2.150.aggr01.crchtx.grandecom.net -    0 |  463 |  463 |    4 |   32 |  114 |   20 |
|24-155-121-216.static.grandenetworks.net -    0 |  463 |  463 |   13 |   40 |  116 |   33 |
|24-155-121-221.static.grandenetworks.net -    0 |  463 |  463 |   12 |   41 |  116 |   26 |
|                   eqix-da1.blizzard.com -    0 |  463 |  463 |   17 |   47 |  155 |   49 |
|              ae1-br01-eqda6.as57976.net -    0 |  463 |  463 |   32 |   66 |  183 |   94 |
|         et-0-0-4-br01-eqch2.as57976.net -    0 |  463 |  463 |   36 |  158 | 1108 |   65 |
|         et-0-0-0-pe03-eqch2.as57976.net -    0 |  463 |  463 |   32 |   63 |  168 |   62 |
|                           24.105.62.129 -    0 |  463 |  463 |   35 |   64 |  146 |   69 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider~~~~
4

It appears it was an issue with my internet. I let the router and modem come back after the power came back on Saturday (thanks to the hurricane Hanna), but I guess there is some issue there, or with the line, time will tell. After shutting down both for a few minutes, then bringing them back, my issues appear to be resolved. Appreciate the help none the less.