Touvus-Muradin - Had to log off just after being ported to Silithus. Now whenever I load the character, it appears on an orange-ish background and I am disconnected with the code above. All other characters come up fine. All addons disabled. Please move Touvus to SWC or some spot back in the Dragonflight expansion.
From another post I made:
Same thing happened to my mage.
There’s a self-serve stuck character service here: https://us.battle.net/support/en/article/000362250
It’ll get you sorted out. Good luck.
This worked for me, but didn’t work for the person I suggested it to… so YMMV.
Regardless, hopefully it works!
I have tried this twice, hasn’t worked. Still get DC’d immediately upon entering the game.
Thanks. Didn’t work for me. Character still stuck at entry point of Silithus in the expansion. Ticket filed.
I have the same issue. The day of the pre-patch for the Radiant Echoes I had ported into the Heart Chamber in Silithus. My character has been stuck falling through the world there ever since. I have tried the stuck character service about 10 times now to no avail. I’ve also tried searching for solutions on Reddit and other forums with no resolution. I have uninstalled and reinstalled the game and tried it on my wife’s PC and a fresh install on my laptop. All have the same issue with my main character.
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