Hi Luciano
Can you start your own thread. Detail things there then paste a DXDiag report.
Type DXDiag in Windows Search box. Click on the tool that appears. Let the tool load (it has a loading bar) then click the button along bottom Save all Information
Paste that long wall of text on your new thread. If you have issues pasting on the Forum here go ahead and put it up on pastebin.com. Provide the link code portion of the URL - example below.
(The green bold portion of the link: https://pastebin.com/**Qk28Ed1P**)