WoW Crashing Laptop (Error Code: IRQL_NOT_LESS_OR_EQUAL)

The next step is to update the Intel graphics driver. Go here to HP notebook support. Download the most recent Intel graphics driver (The Intel driver not the Nvidia)

Install that driver.

Then I want to run a Clean uninstall/reinstall of the Nvidia driver.

You have the most recent Nvidia graphics driver installed. If you still have the download great - if not download again.

For the Clean uninstall we like to use a tool called DDU (Display Driver Uninstaller)

Official download for DDU is here:

https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1788

Basically you extract the uninstaller from the download. (it will extract to a folder called DDU) *Then unplug the Ethernet or disable the Wifi to avoid Windows automatic driver installation.

I like to boot the computer into safe mode then run the DDU tool. (This isn’t essential and you will need to confirm you have the windows password before you do so. If you are using a PIN it will ask for the actual password after running safe mode.)

On the tool you select Graphics type then Nvidia. Run the recommended “Clean then restart”.

Now for the install. Start the driver download. Select Graphics only (no GeForce Experience). Select Custom install carry on to the next pane. There is a box to check for Clean Install select (check) that box. (Resets the Nvidia control panel and profiles to defaults)

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