Hello there, I installed WoW Classic last week and after a week playing without problems wow started crashing randomly. The crashes come in waves, like for 10 minutes it crashes within 2 minutes playing. And then I can play for 1 hour until the next wave of random crashes.
The effect is as if I just did an Alt+F4, the game just closes. No error messages.
Following other posts on the forum I tried checking “World of Warcraft_classic_\Errors” folder but it was empty.
I tried removing all addons
I tried starting with argument options -d3d11legacy and -d3d11
I tried reducing the video quality to the absolutely minimum
I tried running Scan and Repair
I tried drivers update
I tried windows update
Oh I also tried creating a new Windows User. As this fixed a previous crash I had with many blizzard games, namely Diablo 3, Diablo 4 and Starcraft 2.
And last night I kept my Task Manager running on my second screen. With that I noticed that when the crashes happen there is a huge spike in the GPU usage. (Can I attach a picture in the post?)
The crash happens in random areas of the game.
It happened in Stormwind close to the AH
It happened in the middle of Dragonblight while questing alone
It happened right after entering dungeons.
Here you have my DxDiag file:
And for the MSInfo, the file is too big for this forum and also for pastebin, so I truncated it some lines after Windows Error Report. I only included errors after I installed WoW Classic
I hope you can help me, I’d love to play wow without crashing.
There’s something going on with your system. Probably some mix of bad drivers, security settings or corruption:
chipset(?) driver errors or corruption in some AMD named file?
app hangs/memory leaks in wow and curseforge
StoreAgentAcquireLicenseFailure1 errors which can be from a number of things like running an unlicensed copy of windows, to using things like “debloaters” to trim or stop Windows from doing tasks
You’ll need to do some hunting around on google for things, but mostly, it’s looking like you need to scan for corruption, update drivers or do a clean reset of Windows(last resort, basically the same as reinstalling windows)
You can do an corruption scan by opening up an elevated admin cmd prompt and run the command sfc /scannow but you might also need to run dism /online /cleanup-image /scanhealth followed by dism /online /cleanup-image /restorehealth
That should get you started, but this is definitely looking like some kind of system issue.
Thanks Pawgwalker, if I understood what you said is that by looking at the logs I’ve sent you are convinced that my system has some kind of corrupted file that might be used by blizzard games, in specific WoW Classic, and causing the crash.
I ran the Windows Health check, and “Windows Resource Protection did not find any integrity violations.” So I guess this was not exactly the problem.
I’d love to get some answer from Blizzard official support though. Anyone there?
