WoW Classic in-game freeze/lock-up (WinMTR added)

Support Technical Support
1

Good Afternoon,

I began having this issue a few weeks ago. Previously when I first moved into my current residence I had it but then it went away. Suddenly it’s back and i’ve tried everything. I’m hardwired (tried wifi too), tried a full re-install of WoW onto a new SSD drive, disabled addons, and this issue is only happening with WoW. No other games I play.

Issue*

  • While in-game I will occasionally lock up my character. My last used ability will highlight (if i was attacking something), my ms will shoot up near 1k, players and encounters around me are still moving and I can move my character, but i can’t click spells or have my typing in chat go through. On thaddius I had the issue happen during a charge so i moved my character to the proper side and still died (character was obviously still in the position where i began the freeze). After 3-5 seconds my game returns to normal and ping goes back to normal (I never hard DC, ever). This only happens once in a great while (1-2 hours).

What can i do to fix this? As someone who enjoys pumping for logs it has definitely caused me to consider retiring.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| Fios_Quantum_Gateway.fios-router.home - 0 | 4925 | 4925 | 0 | 0 | 25 | 0 |

| 137.221.105.2 - 0 | 4924 | 4924 | 1 | 3 | 101 | 3 |

|____________|||||||

Should I run this trace on all IP’s? I just used the west IP since my server is west. To note as well, my client says my ping is around 1k when this happens, which this report is NOT telling.

Update Here is the central IP test i just ran…

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| Fios_Quantum_Gateway.fios-router.home - 0 | 8169 | 8169 | 0 | 0 | 32 | 0 |

| 24.105.62.129 - 1 | 8164 | 8163 | 1 | 4 | 1663 | 2 |

|____________|||||||

2

Unfortunately, IPv6 connections like your ISP is using do not support ICMP tests (WinMTR style). You could use PingPlotter (you get the Pro version free for a week or so) and change the packet type to UDP. That would be the way to test.

3

Thanks for the info! I’ll give it a shot.