Wow Classic CTD

Title says it all. I’ve been having crashes to desktop for the last 2 weeks, totally at random. There is no error window, nothing. Like an ALT+F4. I’ve tried everything short of formatting my PC, up to and including:

  1. Changing the SSD drive that has wow installed;
  2. Updating to Win11;
  3. Reinstalling multiple times;
  4. Playing with no Addons;
  5. Updated my drivers;
  6. Used windows file checker;

And I’m out of ideas at this point. I’ve scoured this forum, but I may have missed a situation like mine (or there was no fix for it on the thread).

here’s the DxDiag pastebin:
https://pastebin.com/ugcqSezH

Thanks in advance for anyone that can untangle this mess :bowing_man:

Card name: NVIDIA GeForce GTX 1070

Driver Date/Size: 05/12/2023

Update your graphics driver. Use Nvidia website.

Thanks for the response!

After removing the drivers a couple of times with DDU, I finally realized that my drivers were actually the newest ones:

Installed: 31.0.15.4633
On Nvidia website: 546.33 WHQL

The dot is moved, but the version is the same. There was even a post on the geforce forums: https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/534904/54633-wont-replace-the-old-driver/ so I felt less dumb about it.

So yeah, it is not the video drivers. It just crashed again, here’s the most recent DxDiag:

https://pastebin.com/TSXWLTa8

Hi Grindar

I took a look though your DXDiag. Nothing stands out there. Do you have this latest Chipset driver and APU driver installed:

B450 AORUS PRO WIFI (rev. 1.x) Support | Motherboard - GIGABYTE Global

Install both those - then let us know.

Does this occur while playing WoW retail?

Hey all,

I’ve installed both drivers and updated my BIOS / Windows for good measure. Still unplayable, IF crashes super fast.

I don’t play retail anymore, so I’m not sure if that is also crashing.

Also, I’ve noticed that the game crashes faster if I alt+tab, could it be related?

Here’s the pastebin:
https://pastebin.com/cNhqE8rL

Thanks in advance :bowing_man:

Hi Grindar

Sorry I’m late getting back. One question I have - you mentioned playing without addons. Was that a full UI reset:

Blizzard Support - Resetting the WoW User Interface (battle.net)

You have a update error showing up from the motherboard:

RunUpd.exe Windows process - What is it? (file.net)

Disable that in your Task Manager.

When this Crash occurs does the computer turn off or is it straight back to desktop. Do any other programs remain open.

Hey

It’s all good :slight_smile:

I did full UI resets, removed CurseForge, all the folders, everything. I just did a fresh uninstall and reinstall, still it crashed after a minute or two (just the time to find a copper vein and mine it).
I uninstalled everything from GigaByte, RunUpd is not running anymore.

It crashes to Desktop only, no turning off. Everything else stays the same, it literally feels like an alt+f4.

Here’s the pastebin again, if it helps.

https://pastebin.com/eADQq2cq

Once again, thanks for the help! Hopefully we can resolve this, it really feels bad to be unable to play at all :confused:

Let’s set some power settings - if you go to Control Panel > Power Options - set that to High Performance. Then open the Nvidia Control Panel. Look under “Manage 3D Settings”. Half way down the list is “Power Management Mode” - set that to “Prefer Maximum Performance”.

I wondering if this isn’t a power supply going ‘South’.

Do you play any other games?

Do you have the latest razer synapse software? Do you have studio installed if so try uninstalling it. How old is you trinity mouse. do you have a spare mouse to test with?

Thank you everyone!

I’ve been playing for over 3 hours with no crashes, turns out this was the fix:

Do you have the latest razer synapse software? Do you have studio installed if so try uninstalling it. How old is you trinity mouse. do you have a spare mouse to test with?

Razer Synapse was out of date, causing the errors. I’ve deleted the app, everything from Razer and Installed Synapse again, now it is working flawlessly!

Special thank you to Tratt, for combing over the pastebin reports and keeping the thread alive.

Once again, thank you folks, you are the best!

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Good the see Grindar. Northernlite gets the prize this time.

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