World server down, can't log on charcter for the past 2 days

[Itsuki-drenden (Itsuki)]

Have you tried an Unable To Move ticket?
https://us.battle.net/support/en/help/product/wow/197/586

This may also be due to a connection issue if you’re experiencing connection problems often.
Might not be a bad idea to poke Tech Support if you suspect it’s that.

Edit - Missed that you tried the website ticket already. My bad. There have been a few reporting the same error when trying that.

Unable to submit a ticket

Dug into this a bit more today - we do have contacts open, but this is complicated. There appears to be a high level internet routing issue - and it may be spreading. That would be why in these cases, a VPN seems to work for most, it gets around that routing path. Several symptoms, can’t reach our domain, store, ticket system, games…etc., and it also appears to be periodic for some. The best way to tell if this might be impacting you is to run a trace…or try a VPN, see if that helps.