World of Warcraft folder is corrupted and I can't delete it

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1

Hello,

Today when I tried to launch the game, I got a message giving me this error: BLZBNTAGT00000840

I quickly tried to solve the problem by uninstalling the game and reinstalling. With that being said, when I got to a certain point in the installation, I got the same error. When I tried to repair the game, I kept getting the same error code over and over again in a loop.

I navigated to my WoW file only to find out that the folder is corrupted and I cannot delete it. I believe this is the source of the problem.

I’ve tried looking for guides that go over this but I can’t seem to find any that truly work.

Any solutions would be much appreciated.

2

Try going to Task Manager and look for a process called: WorldofWarcraft Voice Proxy.
If it is there running while WoW is not - highlight it then click the End Task button (you may need to click More Details on Task Manager to see all the running processes). Launch the application again and try updating.

You can also try deleting cached files. Close your Blizzard application. Press Windows key and R and then look up those folders :

%LOCALAPPDATA%

%APPDATA%

%TEMP%

%PROGRAMDATA%

In each of those - delete any Blizzard or BattleNet folders. It wont remove your games - so do not worry :slight_smile: Launch application and let it download the folders again. Then try updating!