An image is worth a thousand words.
And it is obvious in this image above how much worgen is poorly managed when it comes to customization.
Blizzard has a plan and will not change that plan to try to stay on a honeymoon with the public.
Regurgitate remakes of the glory days and be desperate to enter the mobile market.
The rest can be treated like a dying animal.
of all the things they could do, giving more customization options would be the cheapest and least expensive in terms of not needing buffs and nerfs that they can never do in order to make everyone happy and that they try to say that they leave all viable classes and specs, generating more controversy and requests from community nerfs and buffs, which Blizzard never resolves in any way.
Customization would not cause any of these problems.
It really looks like the wowkiller is Blizzard itself.
The superdata website has already shown the results they deserve, of what they are doing with Warcraft.