Well we’re literally getting a patch where Gilneas gets reclaimed and there are no new customization options for Worgen in the same patch, and the only new customization options are new hair colors for Trolls and presumably new hair and/or skin colors for Draenei.
I’m convinced that we are NEVER getting any kind of substantial additions to character customization for older races ever again that aren’t just new options for pre-existing categories like hair colors and skin colors.