WinMTR help/Question

Support Technical Support
1

I have been experiencing WOW51900319 disconnection errors for some time and I wanted to try and troubleshoot my issue. Quick question I’ve been reading WinMTR support Article ID: 27780 which tells you to select your game to display the proper IPs to use. The article states that for WOW i need to use 24.105.62.129 for the central servers (I’m east coast so i’m assuming i use this) but is this the same IP i would need to test for Classic WoW?

I see that in my resource manager my classic wow is connecting to two address
24.105.35.252 and 24.105.28.10(Battlenet App is connected to 24.105.28.10 as well). Do I test to one of those instead?

Also are there IPs to test the Battlenet App as I’ve notice that when i get the WOW51900319 disconnection error my Battlenet App goes offline for a few seconds. So I’m not sure if its the battlenet app that’s causing my wow disconnections.

Any guidance would be greatly appreciated.

2

Hey, Nodras!

Running a WinMTR test to 24.105.35.252 would be fine. It would effectively be the same as a test to 24.105.62.129 as they are in the same location.

3

Ok great, once i can get past this queue … :wink: I’ll start my test and post my results if i get dc’d.

thank you