I suppose you have no evidence of this claim.
Actions are applied by a human being who put human eyes on a report and made a human decision to apply an action. There’s no AI involved.
You can appeal, which is also looked at a human being, but bear in mind an appeal, much like this forum, is not a soapbox to plead your case: They only look at the data they have, and there’s no judge or jury to sway.
A CSR may poke in and provide further details, but you aren’t going to get the exact reason why, mostly because people start looking for ways to circumvent rules if provided what, exactly, caused the action.
What you choose to do with your time is completely on you, but that’s not really going to change what happened to your account.
Again, an appeal ticket is your only option here.