Nothing on any of their SM pages, have yet to see a blue post on here…just the generic “yeah there’s a problem” which I’ve seen more times than not as of late on the log in screen.
Wish they’d communicate what’s going on, if they think it’ll be a quick fix, etc. If I know it’ll be hours before I can play, I’d go to bed and try to play early, if it’s being fixed asap, I can find something else…
Maybe they are trying to find out what is wrong
They’re not. There’s a message on the launcher.
They aren’t silent. They sent me a personal email, addressed my real life name, and offered me a free month of sub for the inconvenience. They even said that the email isn’t automated and if I had any concerns a personal staff member was ready to assist me.
They posted on the client that they’re “aware of the issue”. Let’s see if they fix it promptly, considering this isn’t the first time it’s happened. Apologists abound trying to be dismissive of customer feedback doesn’t really help them much, either.
DANG !!! u must pay that premium membership FEE bro. or u doing something under the table maybe?
Imagine thinking you’re entitled.
inb4: I PAY I PAY.
Same here. They even sent me a wow themed fruit basket and assorted chocolates.
why does it matter to people whats going on? Can you fix it?
Imagine paying a monthly fee for services and knowing you’re entitled to services to be rendered.
that same message has been there for weeks…
Aww man they said I was special and that it was just for me in my email…now I’m mad
Why is Blizz remaining silent by posting about the problem on their launcher?
As far as the alck of a blue post/CS tweet – they’re probably not working right now because, y’know, it’s like 9 PM.
Aww lucky, they said they ran out in a P.S. at the bottom.
Imagine thinking you’re entitled to a game running 100% of the time without any issue occurring ever.
Limited Warranty. THE PLATFORM, ACCOUNTS, AND THE GAME(S) ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE,” BASIS FOR USE, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF CONDITION, UNINTERRUPTED OR ERROR-FREE USE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, TITLE, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
If it didn’t happen so frequently… you’d be right. This game has been running for many years with the same issue happening much to frequently, however. They can’t afford to pay for more security (or whatever the issue is) with their millions of dollars?
Yeah, I’m not buying the excuses, sorry.
The same…Issue?
You certain?
Do you know what I hate as an IT person that deals with fixing problems? While trying to figure out why something is busted, having people constantly on my butt asking me when it’ll be fixed, what is wrong, etc etc. Like step back and let them do their job. If they haven’t gotten specific with us yet, then they are still probably trying to figure it out.
Besides it’s a game. If you feel you can go to bed now, then perhaps that would be best “anyway?”
As I said in one post if people think their budget cuts was just employee’s been dismissed they’re fooling themselves.