Why has WoW become so buggy since WOD?

I stopped playing WoW after Cataclysm because I was broke and needed to work. I remember at that time the game was flawless unless you had conflicting mods. Staff was on top of bugs the instant they were reported, and the most you would ever see in terms of any kind of bug was something so small and rare that it wasn’t even worth noting.

I started playing WoW again about 5 months ago, and I’m flabbergasted by not only how many bugs I encounter on a regular basis but how serious those bugs are. I’m talking bugs like the broken lake in Hillsbrad Foothills, the mailbox system which never seems to work anymore, and the fact that it’s a 50/50 of whether the general or trade chat is going to be available.

What happened? How did this game go from being solid as a rock to buggy as a Bethesda game?

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