Reference thread from November
The duration of a penalty is based on the past confirmed infractions on an account, as well as changes in policy.
Generally it starts out with a Silence, then a short-ish suspension, then longer, then longer, eventually to license closure.
Last I knew it was:
- 1st offense a week Silence
- 2nd a week Suspension
- 3rd 10 days or 2 weeks Suspension
- 4th double, on up to license closure.
I see you know how to appeal which is what will need to be done if you feel this was an error.