Why are people so mad with Shadowlands story?

[Kyalin-cenarion-circle (Kyalin)]

Which is where we get into another error:

@Kyalin-cenarion-circle

Playerbase Compartmentalization
Also may be identified with “no one cares about lore” - this approach explicitly or implicitly puts players into boxes where they are said to primarily care about one aspect of the game or another, with lore and storytelling being separate elements, rather than a more sticky factor that impacts players generally in one way or another. The criticism presupposes that because most players do not heavily invest into knowing the precise details of the lore that they don’t care at all. In reality, most players are between these two extremes, and tend to like (and form impressions on) more than one aspect of a given video game.

To elaborate, those are factors, but they are not the only factors, and nor does their presence as factors discount story as a factor.