Why 0 word on transfers?

Currently during peak hours there’s about 12 servers that get full with a queue. Out of those 5-6 are truly problematic and out of those 2-3 are just beyond a mess. I guess blizzard is waiting for people to move on their own. The options are simple, you either go play on another server or wait 8 hours to login to faerlina. Or from what im hearing, you find out how to bypass the queues and then you have no issues.